Privacy Policy

This Privacy Policy describes how vovomomo.com (“the Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Data protection is a matter of trust, and your privacy is important to us. We therefore only use your name and other information relating to you in the manner described in this Privacy Policy. We will collect information only when it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we do, either required by law or as is relevant to the purposes for which it is collected. You can Visit the site and browse without having to provide personal details. During your visit to the site, be careful not to reveal your identity. At any time, we cannot identify you unless you have an account on the site and log in using your username and password.

What personal data is required?

We may collect various information (your name, address, email, and mobile number) to complete your registration on the site and complete your order if you seek to place an order for a product on the site. We may collect other information such as your bank account in some cases when you choose to pay by credit card.

Why is this data collected?

We will use the information you provide to enable us to complete your registration in the store, process your requests from the store, and send the newsletter to your registered email to keep you updated on the latest offers and discounts. You can change data at any time by managing your account in the store.

How do we protect your data?

A comprehensive scan of the entire online store is conducted periodically in order to discover security gaps and known vulnerabilities in order to make your visit to our website as safe as possible and to preserve your data. Your personal information is collected behind secured networks and can only be accessed by a limited number of people who have permission. They have exclusive access to such systems and are required to keep the information confidential. All credit card/sensitive information you provide to us is encrypted using Secure Sockets Layer (SSL) technology. In relation to payments you make online; Audit downloading data from our website, improve the layout and/or content of our website pages and customize them to users, identify visitors to our website, and conduct research on the demographics of our users.

We send you information which we think you may find useful or which you have asked us to send, including information about our products and services, provided that you have indicated that you have not objected to communications currently being made for these purposes. Subject to obtaining your consent we may contact you by email and telephone with details of other products and services. If you prefer not to receive any marketing communications from us, you can unsubscribe at any time. We may pass your name and address to a third party in order to deliver the product to you (for example our courier or distributor). Your telephone number may be used for notifications regarding order status And announcements of the latest offers and campaigns. The payments you make through the site will be processed by our agent. You must only provide us, our agent or Site information that is accurate and not misleading and you must keep it up to date, and notify us of changes.

Details of the actual order may be stored with us but for security reasons cannot be retrieved directly by us. However, you can access this information by logging into your account on the Site. Here you can view details of your orders that have been completed, those that are open, and those that are set to be dispatched and manage your address details, banking details, and any newsletter you may have recently subscribed to. You undertake to treat access to confidential personal data and not to make it available to unauthorized third parties. We cannot accept any responsibility for misuse of passwords unless such misuse is our fault.

Complaints:

As mentioned above, if you wish to make a complaint, you can contact us by email or telephone.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can also contact a protection authority

Local data or our supervisory authority here.

Phone number: +86 12812368598

Email: service@vovomomo.com